Alcatel

Alcatel Lucent

The Alcatel-Lucent can handle virtually anything you need it to do, in almost all environments. A popular choice for education and defense as it offers outstanding reliability and unbeatable value. The Alcatel-Lucent telephone system is the PBX of choice for organisations needing an affordable and robust telephone system.

Your Alcatel telephone system can easily scales as your needs evolve, starting with as few as five users, it affordably scales to three thousand users in multiple locations. Easy Networks are a certified supplier of Alcatel Lucent.

An introduction to Alcatel-Lucnet OmniPCX

It’s no surprise that more than 800,000 companies and local authorities throughout the world have chosen an Alcatel-Lucent communication solution. It is one of the most cost effective, reliable and scale-able telephone systems, with many features such as customised customer greetings, centralised directory and account management & effective call routing. Suitable for use with analogue or VoIP connections which makes this on-premise telephone system the perfect choice if you’re not quite ready to move to internet based telecoms.

Features & Benefits

turbo charged phones

As part of the Alcatel-Lucent professional line, these IP phones are full-featured with integrated IP connectivity and telephony, bringing you the converged power of data and voice over IP. Besides its ability to support web-based business application, IP Touch brings you optimized design; high-resolution, adjustable color or grayscale displays; superior listening quality and ring tones; plus the freedom and connectivity of Bluetooth® wireless technology.

VoIP or Fixed line capability

Your Alcatel gives you the choice and will work beautifully over traditional telephone lines or SIP. This makes this solution a great upgrade if your telephone system is aging but you’re not quite ready for IP telephony.

Robust and affordable

The Alcatel is one of the best value on-premise telephone systems. It can cope with anything you throw at it and rarely suffers failures.

Inbuilt security

Rest assured, the “IP” in Alcatel-Lucent IP Touch is fully secured against intrusion, eavesdropping or hacking. With its powerful armory, you benefit from the openness of an application, safe from the risk of outside attack.

Great caller experience

Your caller is greeted by a message available in four languages offering easy to follow options. Customers on hold listen to music with waiting messages which reassure them that their call will be answered shortly.

On-Site Mobility

Intuitive wireless handsets with headsets mean you are free to get on with your job and always be accessed. These terminals also enable full office communications services like call by name, call transfer, conference call and voice mail.

One number function

Thanks to the cellular extension option, your team can be reached on their mobile, or when combined with Pimphony, they can access company services such as call management, call filtering, voicemail and call logs as if they’re working from their desk!

Pop up functionality

Agents can access client information as they speak using a pop up functionality that displays past records on the caller.

“I AM YOUR CONTACT CENTRE AGENT”

Advanced and intuitive capabilities to boost Contact center agents’ personal efficiency including:

  • Login/logout in group, plus password management
  • Agent status (on/off duty, pause, wrap-up)
  • Group monitoring
  • Queue information display
  • Saturation indicator
“I AM YOUR PERSONAL ASSISTANT”
  • I Provide a single multimedia mailbox for all messages, including voice, e-mail and fax.
  • You need never miss unanswered VIP calls thanks to the call log.
  • Access the universal directory service easily.
  • Offer a “find me, follow me” facility to avoid caller frustration when trying to reach you.
  • Don’t be bothered by non-urgent calls when meeting important customers.
  • Record time spent on the phone and produce a periodic time report by client and a host of other features
“I AM YOUR SECURITY AGENT”
  • Access control – Survey the entrance to the building, parking lot or remote building (video) and control door opening from any Alcatel-Lucent IP Touch phone.
  • Building control – For any type of alarm, directly control the building security functions (such as closing doors to cut off a fire or alerting employees and security services)
  • Alarm management – Use IP Touch for immediate broadcast to all parties specified by company security procedures.

Handset Options

Alcatel Lucent 8028 IP phone

Alcatel Lucent 8028 IP phone
The Alcatel-Lucent 8078s, 8068s, 8058s, 8028s Premium DeskPhone s Series delivers improved performance and innovative design. These new variants enhance the IP communications experience in multi-device environments, bringing conversation comfort to the next level with audio quality improvements. Enhanced High Definition voice provides a superior audio experience with natural voice communication and improved intelligibility, enabling increased business user productivity. The Premium DeskPhone s Series can be deployed in any business environment, from on-premise PBX, to cloud deployment on multiple platforms, such as Alcatel-Lucent Enterprise servers or Third-Party SIP telephony platforms. The Premium DeskPhone s Series improves the overall energy efficiency of IP phone deployments by saving energy in standby mode and in conversation mode. The Premium DeskPhone is now the hub of enterprise connected devices, offering broader connectivity options for Smartphone integration, and new applications based on proximity detection or location.

Alcatel Lucent 8038 IP phone

Alcatel Lucent 8038 IP phone
The Alcatel-Lucent 8078s, 8068s, 8058s, 8028s Premium DeskPhone s Series delivers improved performance and innovative design. These new variants enhance the IP communications experience in multi-device environments, bringing conversation comfort to the next level with audio quality improvements. Enhanced High Definition voice provides a superior audio experience with natural voice communication and improved intelligibility, enabling increased business user productivity. The Premium DeskPhone s Series can be deployed in any business environment, from on-premise PBX, to cloud deployment on multiple platforms, such as Alcatel-Lucent Enterprise servers or Third-Party SIP telephony platforms. The Premium DeskPhone s Series improves the overall energy efficiency of IP phone deployments by saving energy in standby mode and in conversation mode. The Premium DeskPhone is now the hub of enterprise connected devices, offering broader connectivity options for Smartphone integration, and new applications based on proximity detection or location.

Alcatel Lucent 8058 IP touch

Alcatel Lucent 8058 IP touch
The Alcatel-Lucent 8078s, 8068s, 8058s, 8028s Premium DeskPhone s Series delivers improved performance and innovative design. These new variants enhance the IP communications experience in multi-device environments, bringing conversation comfort to the next level with audio quality improvements. Enhanced High Definition voice provides a superior audio experience with natural voice communication and improved intelligibility, enabling increased business user productivity. The Premium DeskPhone s Series can be deployed in any business environment, from on-premise PBX, to cloud deployment on multiple platforms, such as Alcatel-Lucent Enterprise servers or Third-Party SIP telephony platforms.The Premium DeskPhone s Series improves the overall energy efficiency of IP phone deployments by saving energy in standby mode and in conversation mode. The Premium DeskPhone is now the hub of enterprise connected devices, offering broader connectivity options for Smartphone integration, and new applications based on proximity detection or location.

Premier League Stadium Upgrade

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LST Projects

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Ty UK

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