Call logging
The telephone is often the primary method of communications for your business, yet it is difficult to ‘see’ what is actually happening.
Call logging allows you to look inside your telephone system. It is a software application that captures the data from the system and gives you visibility via an easy to use interface. You can run a multitude of reports including; single extension activity, group extension activity, incomining call response times, abandoned calls and many more.
Call Discovery is a new, easy to use call reporting program for Avaya IP Office phone systems. Download a free trial.
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