Support

"always there when you need us"

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Dedicated UK Helpdesk

Our dedicated UK helpdesk is available to all customers. Our experienced staff can assist with fault diagnosis, configuration changes and offer impartial advice about any technical issues.
If our helpdesk is unable to resolve your issue remotely, we can arrange for a field based Engineer to visit you.  Call us on 0344 844 4488, email us on helpdesk@easy.co.uk or click the Chat Online to talk to us.

Remote Assistance

If you require assistance, we may need to access your equipment by taking control of your desktop. Click the blue logo to download and run this small application, then tell us your unique identifier "Your ID" and we will connect. Don't worry, you can see everything we do whilst we are in control. When you close the application, we get booted out automatically!

How to Guides

A selection of self-help guides to familiarise yourself with your new systems. We keep things short and sweet so you can get the information you need to maximise the features of your new system.
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Support Packages

We offer a range of subscription or pay-as-you-go support options to keep your systems in tip-top condition. Please contact us to discuss options.