Case Study LST Projects

"We had lost faith in all telecoms companies"

New phone system, Internet and call centre for LST Projects

Project Brief

Upgrade Internet and telephone system

Product Tags

Internet cloud Telecoms Wifi Network Cabling

Project Overview

LST Projects were unhappy with their telephone system, it did not perform as promised and they felt let down. We migrated them to our cloud telephone system which now does everything they want and more. They are able to seamlessly communicate between their main office and seperate warehouse, and capture key real-time and historical information in their call centre. FIS construction is also operated out of their premises which uses the same communications systems, working in perfect harmony with LST Projects.

Like so many other businesses in the UK, LST Projects were a long way from the BT exchange and Superfast broadband was not in the planning anytime soon. LST Projects agreed to have a leased line which provides a whopping dedicated 100Mbps. This leased line transformed the way they work, especially with the large drawing files they use to collaborate with team members and customers. The improved Internet was also the enabler for their cloud telephone system. Our customised firewall appliances were installed in both sites and with our secure VPN, remote warehouse staff can access all IT services as if they were in the main office.

"We had lost faith in all telecoms companies" said Ben Tuffin, Director of LST Projects. He added "the approach from Easy Networks was refreshing and they delivered exactly what they they promised. They have displayed reassuring expertise and an outstanding level of customer care. Our new cloud telephone system works beautifully accross our two sites and is a great cost effective solution. The new Internet service is just lightning fast and we can now all work much more effectively."